1. Introduction

The Meat Cartel (referred to as "we", "our", or "us") is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website or services.

2. Information We Collect

We may collect personal information that is reasonably necessary for our business operations, including:

• Contact details such as your name, email address, phone number, and physical address.
• Details about your orders, preferred pickup times, and purchasing preferences.
• Information related to delivery orders processed via third-party providers (such as DoorDash).
• Payment metadata (excluding direct credit card information, which is handled securely by our payment gateway providers).

3. How We Use Your Information

We collect and use your personal information to:

• Process and fulfill your Click & Collect or delivery orders.
• Respond to your cut requests, inquiries, or support requests.
• Verify identity and ensure compliance with food safety and certification tracking laws.
• Provide you with updates, special promotions, and weekly specials (with your consent).

4. Sharing Your Information

We do not sell your personal information. We may share details with third-party service providers who assist us in operating our business, including:

• Delivery courier networks (such as DoorDash) for shipping orders.
• Hosting, database, and website management platforms (including w3ai.com.au development tools).
• Regulatory agencies if required by Australian Food Law or other statutory obligations.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, modification, or disclosure. Personal data collected online is stored securely and vacuum-seal orders are checked only against verified order IDs at pickup.

6. Access and Correction

You have the right to request access to the personal information we hold about you, or request corrections if you believe the information is inaccurate or incomplete. Please contact our support team to request updates.

7. Contact Us

For any privacy-related questions, please contact our Ropes Crossing store directly or email privacy@themeatcartel.com.au.